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Privacy Policy

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Privacy Policy of DG Brands Limited

Last Updated: 1 September 2026

1. Introduction

Welcome to DG Brands Limited. This Privacy Policy applies to our website dg-brands.com and governs our data collection, processing, and usage practices. It also describes your choices regarding use, access, and correction of your personal information.

2. Information We Collect

  • Personal Information: This includes, but is not limited to, name, email address, postal address, and phone number which you provide to us for enquiring about our services.
  • Browsing Information: We automatically collect certain information when you visit our website, like IP address, browser type, and browsing history.

3. Use of Information

  • To provide and maintain our service
  • To notify you about changes to our service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues

4. Legal Basis for Processing Personal Data (EU and Hong Kong Users)

  • Consent: We will use your information for purposes which you have consented to.
  • Contractual Necessity: Processing necessary for the performance of a contract with you.
  • Compliance with Legal Obligations: Where we are subject to a legal obligation and need to use your personal information in order to comply with that obligation.

5. Sharing and Disclosure of Information

  • Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g. freight forwarding, customs brokerage, email delivery).
  • Legal Requirements: We may disclose your Personal Data in the belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, and more.

6. International Data Transfer

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

7. Data Security

We use appropriate technical and organizational measures to protect the personal information that we collect and process.

8. Your Rights

  • Access and Control: You have the right to access, update, or delete the information we have on you.
  • EU Residents: Under GDPR, you have additional rights such as data portability, restriction of processing, and the right to object to processing.
  • Hong Kong and China Residents: In compliance with local laws, you have the right to request access to and correction of your personal data held by us.

9. Children’s Privacy

Our Services do not address anyone under the age of 18.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@dg-brands.com.

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