A
We own the test programme
We choose the laboratory, define the scope against the destination market, and hold the reports in our own name on the brands we own. When a standard is revised or a restriction is added we re-test, rather than reissuing an old report under a new date. Where a buyer arrives with existing reports we tell them which parts still stand and quote the delta rather than the full programme.
B
Balance held against inspection
We book the pre-shipment inspection ourselves, set the AQL and write the on-site check list — function, drop, tension and torque on attached parts, battery compartment security, carton drop, marking and warning text against the approved artwork. The balance payment stays with us until the report is in hand. A failed inspection means the container does not load, which is a conversation with a factory rather than a conversation with a retailer.
C
We import in our own name
DG Brands Europe doo imports into Serbia and Sana Vivo Brands, Lda into the EU. That puts a real economic operator on the packaging and in the online offer, a declaration of conformity and technical file kept for the retention period, and an address a market surveillance authority can write to and get an answer from. Where the buyer imports instead, we build the file so that they can carry those obligations properly.
D
The season is planned backwards
Christmas programmes are planned from the retailer's on-shelf date back through the last workable sailing, the peak-season space squeeze and the Chinese New Year shutdown — not forwards from a lead time on a quotation. We set the specification freeze, the sample sign-off and the booking cut-off as dates in that chain. A container that lands in December has missed the season it was built for.
E
Lot-level traceability
The type, batch or model number the toy directive already requires on the toy is set at moulding and packing and carried through the packing list and delivery notes. If one component turns out to be off-specification we can name the cartons, the container and the customers it went to, and confine the corrective action to those. Without that, a single failing component becomes a range-wide withdrawal.